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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Omar Gutierrez

Omar Gutierrez

June 12, 2026

5  out of  5
rating by Omar Gutierrez
"Cristina Franco was amazing to work with—professional, knowledgeable, and able to provide same-day service. Before speaking with Cristina, Liberty Mutual was charging me $5,200 per year for homeowners insurance on a home with a roof that is only 2½ years old. After reviewing the policy, I discovered hidden exclusions, including marring (cosmetic damage) exclusions on metal roofing and a roof surface payment exclusion. Essentially, as the roof ages, I would be responsible for paying the roof surface depreciation plus my deductible, making the policy feel more like an Actual Cash Value (ACV) policy disguised as a full Replacement Cost Value (RCV) policy. Cristina took the time to review my situation and found a much better solution. She bundled my vehicles, secured a true Replacement Cost Value (RCV) homeowners policy with 10% Ordinance and Law coverage, eliminated the concerning exclusions, and even obtained a $1,300 discount for my Class 3 impact-resistant shingles. The best part? My annual premium came in at just $2,635.20—nearly half of what I was paying before. As a small business owner, my time is extremely limited. Cristina made the entire process effortless, handling everything through email and text. The communication was excellent, the service was convenient, and the savings were incredible. I was absolutely blown away by the results and couldn't be happier. If you're looking for someone who is honest, responsive, and truly works to find the best coverage for your needs, I highly recommend Cristina Franco."
We responded:
"Omar, Thank you so much for the wonderful review! We really appreciate your kind words. If you ever have questions or need assistance with anything insurance related, do not hesitate to reach out to our team — we are always here to help!"
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Harriett White

June 5, 2026

5  out of  5
rating by Harriett White
"Kendra is alway such a big help!!! State Farm has always been there for us. I met Kelly on the phone and seems like all the staff is great and helpful!!!!"
We responded:
"Dear Harriett, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We're glad you had a great experience, and we look forward to continuing to exceed your expectations! "
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Rhonda Knoblauch

June 2, 2026

5  out of  5
rating by Rhonda Knoblauch
"Was interested in knowing if we were at best State Farm rates Kendra/Kelly reviewed our policies and assured us of that."
We responded:
"Thank you so much for the 5-stars, Rhonda! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Barbara Holter

June 1, 2026

5  out of  5
rating by Barbara Holter
"Great and friendly service!!!!!"
We responded:
"Hello Barbara, We appreciate the time you took to give us such a great rating! We're thankful you trust us to be your insurance professional!"
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Stephanie Hoy

May 20, 2026

5  out of  5
rating by Stephanie Hoy
"Kendra is always ready to respond quickly to our questions and requests. Kelly is kind and professional. We made a switch to this agency a few years ago and are glad we did!"
We responded:
"Hello Stephanie, We are grateful and appreciate the time you took to leave your review. We value your feedback and feel blessed to work with you! We're always happy to assist so don't hesitate to reach out to us if you need anything. "
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Hugo Mosqueda

May 4, 2026

5  out of  5
rating by Hugo Mosqueda
"Great customer service,"
We responded:
"Hey Hugo, Thanks so much for taking the time to share your positive experience! Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon."
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Jeff Tonn

April 13, 2026

5  out of  5
rating by Jeff Tonn
"I’ve had the privilege of working with Kelly and his team for about 15 years. They are very professional and attentive."
We responded:
"Hi Jeff, Thanks for the review! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon."
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Ellen Sand

April 10, 2026

5  out of  5
rating by Ellen Sand
"Kelly and his staff are always ready and willing to help. They help from start to finish. I have had State Farm since 1974 and never had any problems this staff could not help me with and resolve."
We responded:
"Thank you for the amazing review! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Destiny Francone

November 13, 2024

5  out of  5
rating by Destiny Francone
"I will always love State Farm the a great company and I love the employees and how they actually care about you and your family not just your money"
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Jennifer Malone

November 12, 2024

5  out of  5
rating by Jennifer Malone
"Excellent customer service. they are always willing to go the extra mile to get you the extra savings.."
We responded:
"Jennifer, Thank you for the kind words. We appreciate the opportunity to work with you!"
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Raquel Carreon

May 10, 2024

5  out of  5
rating by Raquel Carreon
"Wonderful service!"
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jjgolley

March 20, 2024

4  out of  5
rating by jjgolley
"Lowered my insurance cost about $500. Agents were very helpful and polite"
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Elizabeth Gallegos

March 18, 2024

5  out of  5
rating by Elizabeth Gallegos
"Great customer service! Would refer him to help with any insurance needs!"
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Janice

July 26, 2023

5  out of  5
rating by Janice
"I forgot my insurance card at home and needed proof my vehicle had insurance coverage. I had it within a couple minutes. Thank you all!!"
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Robin Mastin

May 10, 2023

5  out of  5
rating by Robin Mastin
"Great company and people"
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Gene Mcdaniel

March 18, 2023

5  out of  5
rating by Gene Mcdaniel
"Very good.!"
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The Johnsons

December 6, 2021

1  out of  5
rating by The Johnsons
"Tired of having a local agent that doesn't answers the phone or return voicemails. Will be moving our policy to a different agency"
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Anna M Brooks

October 27, 2021

4  out of  5
rating by Anna M Brooks
"My ancient retired and Kelly took over. Christina in his office is amazing but their response time is not great."
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Joe Segura

October 12, 2021

5  out of  5
rating by Joe Segura
"My family has had Kelly and his team for three generations"
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Deborah Lind

April 17, 2021

5  out of  5
rating by Deborah Lind
"Have been with Kelly for many years. Great customer service..thank you Kristina! Great personal service."
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Kimberly Laso

April 12, 2021

5  out of  5
rating by Kimberly Laso
"Amazing service."
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Gil Lira

February 9, 2021

5  out of  5
rating by Gil Lira
"This is hands down the best StateFarm ever love everything about it wouldn’t change it at all.. thanks bree and Christina 😁🙌"
Profile photo of Kim Trout

Kim Trout

December 13, 2020

5  out of  5
rating by Kim Trout
"Great service always!!! Christina is always available to assist!! Kelly answers all my questions!! Best ins company that I have had the pleasure of dealing with😊"
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Eric Spittles

January 4, 2020

5  out of  5
rating by Eric Spittles
"Least expensive motorcycle insurance - friendliest people 1st John 4:10, His love"
Profile photo of Terry Michel

Terry Michel

April 4, 2019

5  out of  5
rating by Terry Michel
"Just went in to get some info after being in an accident. They were very helpful"